Azur's Live Dealer Games Review - Account

Players need to enter accurate information when they create an account. Players need to create a unique username and password and keep that information for them. The password needs to be secure and contains a minimum of 8 characters including 1 number, 1 capital letter, and 1 symbol. Players need to read and accept the Terms and Conditions at the end of the registration procedure.

Players are allowed to have only one account per person, household, IP address, email address, phone number, and payment method. Players who create multiple accounts to take advantage of bonuses and promotions are risking having all their accounts suspended.

Verification Process

Players are required to verify their accounts by sending copies of legal documents. To make sure that their documents are accepted, players need to send documents that meet the following conditions:

• Documents need to be in color
• All 4 corners of a document need to be visible
• Good image quality

Players can send copies of one of the following documents to prove their identity:

• National Identity Card
• Passport
• Driver’s License

To send proof of residency, players can send one of the following documents:

• A utility bill
• A rent receipt
• A bank account statement
• A government documents

All documents must be official and include a logo stamp and signature to prove their authenticity.

To prove their means of deposit, players need to send one of the following documents:

• For bank cards, players need to send a photo of the card used to make a deposit. The first 6 and the last 4 numbers need to be visible, also the holder’s name and expiry date. On the back of the card, the security code must be hidden but the signature needs to be visible.
• For virtual cards, players need to send a screenshot of the virtual card or a bank card. The card holder’s surname and first name need to be visible, as well as the last 4 digits of the card number.
• For virtual wallets, players need to send a screenshot of the account with the name and email address.

Players need to display only the necessary information for security reasons.

Players need to verify their accounts. Once they receive an email from the KYC team, they need to upload all the necessary documents.

The information on the documents submitted must correspond to the information provided by the player when creating an account. In case there are any changes, players are required to inform the casino to keep their accounts up to date.

Once the casino receives all the necessary documents, it usually takes not more than one day for them to process the documents.